Effective Date: April 4, 2024

1. Introduction

Provision Planner ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application ("App"). By using Provision Planner, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: We collect personal information that you provide to us, including your name, email address, and payment information when you create an account or make a purchase.

• Usage Data: We collect information on how you interact with the App, such as access times, pages viewed, and your behavior on the App. This data is collected through cookies and Google Analytics.

3. How We Collect Information

We collect information in the following ways:

• Directly from You: When you create an account, make a purchase, or communicate with us.

• Automatically: Through the use of cookies and other tracking technologies like Google Analytics.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain Our Services: To ensure the App functions correctly and to provide you with the services you request.

• To Communicate with You: To send notifications, respond to inquiries, and provide customer support.

• To Improve Our Services: To understand how users interact with the App and to enhance user experience.

5. Legal Basis for Processing Personal Information

We process your personal information based on the following legal grounds:

• Performance of a Contract: To provide you with our services as per the terms of use.

• Legitimate Interests: To improve our services, prevent fraud, and secure our App.

• Consent: Where required by law, we will obtain your consent before processing your information.

6. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing via Stripe.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

7. Data Protection and Security

We implement a variety of security measures to protect your personal information:

• Encryption: We use encryption to protect sensitive information transmitted online.

• Secure Servers: Your personal information is stored on secure servers, protected by firewalls and other security technologies.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our App and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Rectification: You can request that we correct any inaccuracies in your personal data.

• Deletion: You can request that we delete your personal data.

• Restriction: You can request that we restrict the processing of your personal data.

• Portability: You can request that we transfer your personal data to another organization or directly to you.

• Objection: You can object to the processing of your personal data.

To exercise these rights, please contact us at janiece@provisionplanner.com.

6. Data Protection

We implement a variety of security measures to protect your personal information:

• Encryption: We use encryption to protect sensitive information transmitted online.

• Secure Servers: Your personal information is stored on secure servers.

7. Cookies and Tracking Technologies

We use cookies and Google Analytics to collect data about user behavior within the application. This information helps us improve our product but is not used to exploit user behavior.

8. Managing Your Information

You have the following options to manage your information:

• Export Data: Use the export function in the application.

• Delete Data: Email janice@provisionplanner.com to request the export or deletion of your information from our database.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: janiece@provisionplanner.com

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.